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(044) 690 3957
081 310 3024 (C/o Sign-iT)

 

Who can buy from The Paratrooper Shop?

What can I buy?

How long do orders take?

How does payment work?

How do refunds work?

How do I communicate with The Paratrooper Shop?

 

Who can buy from the Paratrooper Shop?

Only registered users who have completed the South African Paratrooper Selection and Qualifying Course (PT Selection & Jump Course). This includes current paratroopers/parabats, and veterans. In order to register, e-mail your personal information, Jump Course number and year/s of service. Once you have been registered, your log-in information will be e-mailed to you.

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What can I buy?

The Paratrooper Shop has a range of clothing items available, including T-Shirts, Hoodies, Golf Shirts, Fleece and Rain Jackets, Beanies, Bush Shirts, as well as a range of novelty items. We are continually expanding our range and introducing new quality items. All designs are custom-designed by our in-house designers and are exclusive to The Paratrooper Shop. As the original Paratrooper Shop for the South African paratrooper, we are proud of the quality and exclusivity of our designs.

We print to order on our Direct to Garment (DTG) printers, as well as supplying embroidered goods.

Custom designs are available on special order, from single items to large quantities. To order a custom design, e-mail us at This email address is being protected from spambots. You need JavaScript enabled to view it.. Please note that large, high quality and high resolution images/graphics are required to achieve the desired result. Any graphics you supply may need to be redrawn, and a design fee will be levied for this.

Rush jobs are entertained if stock is available, but they will attract a surcharge.

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How long do orders take?

The Paratrooper Shop prints to order, so delivery time-frames depend on availability from our suppliers. As a rule of thumb, supply usually takes up to three weeks. Delivery takes one to two working days in South Africa and five to eight working days internationally.

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How does payment work?

For South African currency payments, we use the local payment gateway - PayFast - which accepts both card and EFT payments. For international purchases, we use PayPal as our payment provider. This gives us low-cost, international reach.

Since PayPal transacts in US$, while our prices display in ZAR, to commit an actual purchase, you will need to select US$ as the display currency for the PayPal payment option to become visible. You do this using the currency switcher on the right-hand side of the Paratrooper Shop web page.

When processing your payment, select your preferred payment method from the available options.

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How do refunds work?

In order to obtain a refund, the goods must be returned within 7 days in their original wrapping. Goods must be shipped back to us at your cost. Once they have been received, they will be replaced, or refunded. If you want to exhange goods, you will be responsible for the return shipping cost as well. If our shipment was incorrect, we will carry the shipping cost.

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How do I communicate with The Paratrooper Shop?

You can communicate with us via the contact forms on the web pages, directly by e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it., via our facebook page: https://www.facebook.com/paratroopershop/; you can request to placed on our mailing list by e-mailing us, and on our WhatsApp group; or WhatsApp us directly on +27 (0) 81 310 3024.

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